In short: “AI” (artificial intelligence) is software that can understand ordinary language: you can talk or write to it the way you would to a person. For older adults, the most useful kinds are AI assistants that answer questions, voice typing that writes what you say, and tools that tidy up or explain text. Start with one small, real task, keep personal details out of chat assistants, and learn the warning signs of AI scams.
What AI can do for you, in everyday terms
- Answer questions in plain English (or Spanish). Ask about a word on a medical letter, a recipe swap, or how to attach a photo to an email, and get an explanation without the jargon.
- Write for you, from your words. Say what you want to say, out loud, and have it typed and tidied: emails, letters, thank-you notes, your life story.
- Summarize long things. A long insurance letter or a news article, condensed to the few points that matter.
- Help with hands and eyes. If typing hurts or the keys are hard to see, AI voice typing does the typing (more on typing with arthritis).
The kinds of AI tools worth knowing
1. AI assistants you chat with
ChatGPT (by OpenAI), Gemini (by Google) and Claude (by Anthropic) are the best known. You type or speak a question, and they reply in full sentences. Each has a free version on the web and on phones. They’re helpful for explanations and ideas, but they can be confidently wrong, so double-check anything about health, money or the law with a real professional.
2. Voice assistants
Siri on your iPhone, iPad and Mac, and smart speakers like Alexa or Google’s speakers, are good for quick things: timers, reminders, the weather, calling family hands-free.
3. Voice typing (dictation)
Dictation turns your speech into written text, wherever you’d normally type. It’s the simplest AI tool to use, because you’re just talking. Every Mac and iPhone has a free version. On a Mac, an app like VybeScript goes further: it removes the “um”s, adds punctuation, and can rewrite your words into a polite, tidy message, in English or Spanish. See our guide to voice typing for seniors.
4. Captions and reading aids
Live captions on phones and computers show spoken words as text, useful for video calls if your hearing isn’t what it was. Read-aloud features (text to speech) do the opposite: they read text on the screen out loud.
Five easy first things to try
- Dictate a short email to a family member. Click in a new email, start dictation, say three sentences, stop. Read it and send it.
- Ask an AI assistant to explain something. “Explain what a deductible is, in simple words.”
- Ask for a recipe change. “How do I make my rice pudding with less sugar?”
- Plan a trip. “What are three easy, flat walks near the Grand Canyon visitor center?” Then check the details on official sites.
- Tell one memory out loud and have it typed, the start of a family story collection.
Staying safe: AI scams and privacy
Unfortunately, scammers use AI too. The most worrying trick is a phone call that sounds exactly like a grandchild or relative in trouble, asking for money urgently. A few simple rules protect you:
- Hang up and call back on the number you already have for that person. A real relative won’t mind.
- Agree on a family code word that a caller must say before anyone sends money. Many consumer-protection groups recommend this.
- Never pay with gift cards, wire transfers or cryptocurrency because someone on the phone told you to. Real agencies and banks don’t ask for that.
- Keep private details out of chat assistants: no Social Security numbers, bank details, passwords or medical record numbers.
- Prefer tools that keep your data on your device when you’re writing about personal things. VybeScript, for example, turns your speech into text on your own Mac and never uploads your voice or your words.
Our guide to AI voice-cloning scams walks through what to say on the call and where to get help. For more on scams, AARP’s Fraud Watch Network is an excellent free resource.
Free places to learn more
- AI Tools for Seniors, a free self-paced course from Boise State University.
- Senior Planet from AARP, with free online classes on technology and AI for older adults.
- Your local public library: many run free technology help sessions.